如何写投诉信

如何写投诉信

投诉不能变成谩骂或指责，而应该有理有据地说明问题所在。因此写投诉信时我们要注意以下三点： 1. 尽量使用委婉语。 2. 先表达理解之情，再指出问题。 3. 针对遇到的问题要求合理解决。 It just broke down a few days ago. I’m afraid there may be a misunderstanding. I’d like a full refund. I would appreciate it if you ... as soon as possible. I’d like to talk to the manager. [实战演练]假设你叫李华，你所乘坐的航班晚点8个小时而且没有人给你们安排饮食，最后到达目的地后，航空公司居然还遗失了你的行李，请你给机场负责人写一封投诉信。 注意： 1. 词数：100左右； 2. 合理发挥想象，以使行文连贯。 [参考范文]Dear Sir or Madam, I am sorry to bother you but I’m feeling annoyed now. My flight was delayed for 8 hours and nobody provided us with meals. What’s more, when I reached my destination, I was told that my luggage was lost. I understand it’s not your fault personally, but the airline promised they would deliver my luggage. It should have arrived here safely. And I think that it is the airline’s duty to deliver my luggage to the place I travel to. Would you please check your information and get my luggage back to me as soon as possible? Yours faithfully, 通过学习这篇写作指导，你是否掌握了投诉信的写作方法和一些常用的句式结构？试着根据要求自己写一封投诉信，然后与范文对照，找出其中的不足并加以改进。